{"id":311,"date":"2024-07-18T17:15:49","date_gmt":"2024-07-18T17:15:49","guid":{"rendered":"http:\/\/caratchannel.net\/?p=311"},"modified":"2025-03-05T16:48:37","modified_gmt":"2025-03-05T16:48:37","slug":"samsung-is-the-most-awarded-brand-in-j-d-power-2024-u-s-home-appliance-satisfaction-study","status":"publish","type":"post","link":"http:\/\/caratchannel.net\/index.php\/2024\/07\/18\/samsung-is-the-most-awarded-brand-in-j-d-power-2024-u-s-home-appliance-satisfaction-study\/","title":{"rendered":"Samsung is the Most Awarded Brand in J.D. Power 2024 U.S. Home Appliance Satisfaction Study"},"content":{"rendered":"

For the second year in a row, Samsung Electronics America, Inc. is the most awarded brand for kitchen and laundry appliances in the J.D. Power 2024 U.S. Home Appliance Satisfaction Study. Samsung ranked highest in 10 of 11 segments with the highest rankings in Customer Satisfaction.<\/p>\n

The J.D. Power study assessed feedback from more than 15,000 customers who purchased home appliances within the past year, measuring their satisfaction on a 1,000-point scale according to seven dimensions: Durability; Performance; Features and Settings; Ease of Use; Styling and Appearance; Value Given Price Paid; and Level of Trust. Participants recognized Samsung as a trusted and durable brand with innovative products and high satisfaction around design and functionality.<\/p>\n

\u201cJ.D. Power\u2019s annual study solicits real-life feedback and truly represents the voice of our customers, so it is an honor to receive 10 J.D. Power Awards this year \u2013 a record for Samsung,\u201d said Shane Higby, Senior Vice President, Head of Home Appliance Business, Samsung Electronics America.<\/a> \u201cThese awards reinforce our commitment to quality and our passion for delivering innovation that exceeds our customers\u2019 expectations\u201d<\/p>\n

This year, Samsung was top ranked in seven kitchen appliance segments:<\/p>\n